H3 Shipping FAQ
1. Where is my order?????
H3 Podcast Booster Pack 3 [PACK A] is on hand and is estimated to ship in late November 2023. H3 Podcast Booster Pack 3 [PACK B] is a PREORDER that is estimated to ship in January 2024. Once your order ships, you will receive tracking to the email you placed your order with. If you ordered [PACK A] and [PACK B] they will ship separately.
2. will my order come with ethan's credit card!!
maybe! there are 1000 Ethan's Credit Cards in circulation and are being randomly placed in bubble mailers. Credit Cards will not be in the pack
3. Which paintings does my pack come with?
[PACK A] includes AB, Ian, Love, Sam, and Lena. [PACK B] includes Hila, Olivia, Cam, Zach, and Dan.
4. i ordered something else with my h3 pack! when is that shipping?
items will ship separately. please allow up to two weeks of processing time for non-preorders.
5. are customs charges, vat fees, etc. included in the price of shipping?
All international shipments may be subject to additional duties, taxes and other customs fees based on the destination country's taxes. Unfortunately, TRDNG has no control over this and are not responsible for these additional fees.
6. why is shipping to my country so expensive!!!!!!
:( we do everything we can to accommodate international customers but unfortunately international shipping is still very expensive post-covid. <3
7. how do i change my address!
please email email@example.com with "address change" and your order number in the subject line. if your order has not already been shipped we would be happy to help!example: Order #123456 - Address Change
8. does every h3 pack come with the same cards?
They are not random! Each pack includes all cards shown in the product description.
9. when do preorders close????
preorders close at 11:59 pm est on december 1, 2023. after december 1, orders will be going into production and we cannot accept more orders!
10. this is so cool. how do i get trading cards made of me or my channel?
thanks :) reach out to firstname.lastname@example.org !
11. something came up and i have to cancel my order :(
please email email@example.com with "Cancel Order" and your order number in the subject line. we cannot guarantee cancelations but will do our best to help! Please note we are unable to cancel orders after your order has shipped.Example: Order #123456 - Cancel Order
12. can i return my order?
unfortunately we cannot accept returns.
13. my order was returned to sender!please email firstname.lastname@example.org and we will do what we can to help!
14. My order was lost/stolen, can I receive a new pack?
TRDNG IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES.
15. what do i do with these?? is there a game?
there is no game at the moment! personally, i have mine in a nice frame that i love hehe :)
16. Can you ship H3 cards to my country?
h3 cards ship worldwide!
17. i have a question you don't answer here!!!
reach out to email@example.com !