Shipping FAQ

1. Where is my order?????

Please allow up to 3 weeks processing time, thank you!

2. will my order come with a special card!!

maybe! rarities are listed on the product pages

3. Which paintings does h3 pack 3 come with?

[PACK A] includes AB, Ian, Love, Sam, and Lena. [PACK B] includes Hila, Olivia, Cam, Zach, and Dan.

4. How damaged is a damaged pack?

damage varies! some of the damaged packs look rougher than others, we cannot guarantee the condition of each pack but wanted to make a cheaper option available for people!

5. are customs charges, vat fees, etc. included in the price of shipping?

All international shipments may be subject to additional duties, taxes and other customs fees based on the destination country's taxes. Unfortunately, TRDNG has no control over this and are not responsible for these additional fees.

6. why is shipping to my country so expensive!!!!!!

:( we do everything we can to accommodate international customers but unfortunately international shipping is still very expensive post-covid. <3

7. how do i change my address!

please email with "address change" and your order number in the subject line. if your order has not already been shipped we would be happy to help!example: Order #123456 - Address Change

8. does every h3 pack come with the same cards?

They are not random! Each pack includes all cards shown in the product description.

9. this is so cool. how do i get trading cards made of me or my channel?

thanks :) reach out to !

10. something came up and i have to cancel my order :(

please email with "Cancel Order" and your order number in the subject line. we cannot guarantee cancelations but will do our best to help! Please note we are unable to cancel orders after your order has shipped.Example: Order #123456 - Cancel Order

11. can i return my order?

unfortunately we cannot accept returns.

12. my order was returned to sender! 

please email and we will do what we can to help!

13. My order was lost/stolen, can I receive a new pack?


14. what do i do with these?? is there a game?

there is no game at the moment! personally, i have mine in a nice frame that i love hehe :)

15. Can you ship cards to my country?

h3 cards ship worldwide!

16. i have a question you don't answer here!!!

reach out to !